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Why cant I accesws the NATIONAL LOTTERY?

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I moved house in October - previously having been with BT = now I am with SHell - but not a bad service except that I am unable to access the National Lottery site - I have contacted Shell several times - also the National Lottery. Nobody seems able or wants to help me.

I moved house in October - previously having been with BT = now I am with SHell - but not a bad service except that I am unable to access the National Lottery site - I have contacted Shell several times - also the National Lottery. Nobody seems able or wants to help me.

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Show us what you're getting when you try the site. I assume this is the site. https://www.national-lottery.co.uk/ I'm in the US on the east coast and it works for me. see screenshot Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf You can also try the option Forget About This Site, but make sure you know the login if you have one. Just right click the site in the browser history to get the option. see screenshot https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

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