Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã đóng và được lưu lại. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

talk to Mozilla employee

  • 4 trả lời
  • 0 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi James

more options

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

Tất cả các câu trả lời (4)

more options

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

more options

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

more options

Please keep this in one thread. https://support.mozilla.org/en-US/questions/1391702

Also note this is a support forum and not a form of one on one chat or ticket system.