We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

accses to my account

  • 2 trả lời
  • 1 gặp vấn đề này
  • 21 lượt xem
  • Trả lời mới nhất được viết bởi James

more options

Hello My main account is my email address [edited email from public] @gmail.com # and I do not have access to it due to forgetting my password and recovery code. Please help me access my account, including by sending a code to [edited email from public] @gmail.com. This is the best solution for my security and your rules. My email has been attached to this email as proof of having an account. I have no choice but to help.


Thank you

Hello My main account is my email address [edited email from public] @gmail.com # and I do not have access to it due to forgetting my password and recovery code. Please help me access my account, including by sending a code to [edited email from public] @gmail.com. This is the best solution for my security and your rules. My email has been attached to this email as proof of having an account. I have no choice but to help. Thank you

Được chỉnh sửa bởi James vào

Tất cả các câu trả lời (2)

more options

We can only help with Firefox issues. You need to contact support for that website.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

more options

Are you talking about Firefox Account? since you did not say.

https://support.mozilla.org/en-US/kb/im-having-problems-my-firefox-account

Posting you email in public here is a great way for search and spam bots to find it.