Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox shows as my signed in browser on my google account

  • 7 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi Paul

more options

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!

Hi team mozilla. I have a Samsung Galaxy Note 10 lite and previously i was using mozilla firebox browser on my phone and i logged in my google account on mozilla firefox too but after even logging out my google account from mozilla browser it still shows Firefox as 'Browsers you're signed in on' on my google account connected device which is my phone (Samsung Note 10 lite) even after factory resetting my phone it still shows me this but now i don't have even firefox installed on my device yet but it still shows firefox as my connected device's browser. Please help me with this.. Also see the screenshot attached. Thanks!
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (7)

more options

Hi

What version of Firefox for Android are you using on that device?

more options

Hi right now haven't even installed firefox on my device but still it is showing me that firefox is signed in on my device. I RESET my device to default settings but still it's showing firefox as a signed in browser on my google account with this device.

more options

Hi right now haven't even installed firefox on my device but still it is showing me that firefox is signed in on my device. I RESET my device to default settings but still it's showing firefox as a signed in browser on my google account with this device.

Seburo said

Hi What version of Firefox for Android are you using on that device?
more options

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago.

Have you downloaded any apps from outside of the Google Play Store?

more options

Seburo said

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago. Have you downloaded any apps from outside of the Google Play Store?

No i didn't install any app from outside of google play store..

more options

SZ said

Seburo said

That icon is not a recent copy of Firefox - the icon and branding has been changed over a year ago. Have you downloaded any apps from outside of the Google Play Store?

No i didn't install any app from outside of google play store..

I even checked logging in from other google account on firefox and the icon of firefox is still the same.. i don't think this is an issue of icon..

more options

Hi

I looked into this and I think I know what is happening.

This does not show that you have Firefox installed, but that you are signed into your Firefox Account (the one you use to ask a question here) on that device.