Archive folder is empty. Where did all my 2019 emails go?
I have archives set up as attached, but nothing's in the archive folder. My Trash folder is now only showing 2020 emails, although it used to show them all.
I have archives set up as attached, but nothing's in the archive folder. My Trash folder is now only showing 2020 emails, although it used to show them all.
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Is this a POP mail account ?
If yes:
- In Thunderbird
- Help > Troubleshooting Information
- click on 'Open Folder'
A new window opens showing contents of your profile name folder.
- Click on 'Mail' folder
- Click on the 'pop mail account name' folder
Make sure you can see the 'size' column header.
- Please post image that show the contents of the Pop mail account name folder
- You should see an 'Archives.sbd' folder - click on that folder to see contents.
- Please post image that show the contents of the 'Archives.sbd' folder.