Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

A web page is slowing down your browser

  • 3 trả lời
  • 1 gặp vấn đề này
  • 44 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Browser keeps crashing. Have attached list of crash reports... Submitted Crash Reports Report ID Date Submitted bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

Browser keeps crashing. Have attached list of crash reports... Submitted Crash Reports Report ID Date Submitted bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

Tất cả các câu trả lời (3)

more options

All listed reports are; Crash Not Found

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Submitted Crash Reports Report ID Date Submitted bp-719246c3-ec77-4253-adcd-f77d90190118 1/18/2019, 9:11 AM View bp-cb262e01-8723-4cae-a44d-7e5930190118 1/18/2019, 9:11 AM View bp-513d5b9f-6bd9-488c-95d3-d92ed0190118 1/18/2019, 9:11 AM View bp-f94a00cd-b3d3-4051-8cc2-5c5900190118 1/18/2019, 9:11 AM View bp-09720ea3-e35e-466d-a798-d35980190118 1/18/2019, 9:11 AM View bp-a64c4606-993b-423e-85ca-bf9e50190118 1/18/2019, 9:11 AM View bp-ca80e200-fdc0-4820-a76c-154330190118 1/18/2019, 9:11 AM View bp-da9452f8-e82a-4cd2-9510-1a01c0190118 1/18/2019, 9:11 AM View bp-3621a0d4-5aad-415a-ae32-53edd0190118 1/18/2019, 9:11 AM View bp-ab62c953-4b1b-484e-8aa9-a5cfa0190118 1/18/2019, 9:11 AM View bp-80048019-f8d1-40c3-b8d6-471370190118 1/18/2019, 9:11 AM View bp-d2f8b378-be44-4f6d-88ce-bca930190118 1/18/2019, 9:10 AM View bp-aa210661-b9e2-4c93-87e0-17ec60190118 1/18/2019, 9:10 AM View bp-2ce6ee1f-a09b-451e-b7e9-db97a0190118 1/18/2019, 9:10 AM View bp-1e7b4182-d2c6-4fc3-9e15-63aab0190118 1/18/2019, 9:10 AM View bp-a7b223ee-96fc-4ddf-8c2c-3f23c0190118 1/18/2019, 9:10 AM View bp-63ca7f3b-3786-4991-8880-b736e0190118 1/18/2019, 9:09 AM View bp-616c05d9-75d6-48b6-9b1b-488c70190118 1/18/2019, 9:09 AM View bp-90f88230-1014-4e3b-a4fc-f59460190118 1/18/2019, 9:09 AM View bp-3f168180-0e76-4da7-be29-d5fc10190118 1/18/2019, 9:09 AM View bp-c51d1858-705a-4c13-a91b-b21c60190118 1/18/2019, 9:09 AM View bp-aee5d599-ae74-4c1c-9dfa-db48e0190118 1/18/2019, 9:09 AM View bp-4d3fc57c-34e4-4bb1-9d39-2a2830190118 1/18/2019, 9:09 AM View bp-2e27739a-a9f4-4a06-b713-a23dd0190118 1/18/2019, 9:09 AM View bp-2248fbb4-8a6c-48f3-a1cd-727ad0190118 1/18/2019, 9:09 AM View bp-dac578ae-df75-4701-bcb6-2430e0190118 1/18/2019, 9:09 AM View bp-98f88b8d-edef-4f34-b756-96a810190118 1/18/2019, 9:09 AM View bp-be7c0c59-d582-4f25-a2fa-7ad720190118 1/18/2019, 9:08 AM View bp-d8ea5321-44c4-47d4-917f-327f10190118 1/18/2019, 9:08 AM View bp-eb05ac6c-1581-42b9-a0a6-70bd90190118 1/18/2019, 9:08 AM View bp-9e63b402-ac9f-49b7-971c-d86df0190118 1/18/2019, 9:08 AM View bp-bd63f6f5-d017-40e9-b84d-8fa2c0190118 1/18/2019, 9:08 AM View bp-ca9ae313-0932-4aa8-a798-f95500190118 1/18/2019, 9:08 AM View bp-b4f4b60a-f017-4232-b83c-e9fd10190118 1/18/2019, 9:08 AM View bp-39477762-40e1-4398-8e8d-c49b80190118 1/17/2019, 8:25 PM View bp-d1edda0c-2445-45b2-9f76-aa7f20190118 1/17/2019, 8:25 PM View bp-19970919-1b37-4d47-8e82-ae3120190118 1/17/2019, 8:25 PM View bp-96e7df79-d962-4019-a663-02a280190118 1/17/2019, 8:25 PM View bp-d3bcb404-75b4-4a3a-aea1-8b8480190118 1/17/2019, 8:25 PM View bp-e480d4e6-d3f5-4add-93e4-3e0140190118 1/17/2019, 8:25 PM View bp-89c6dd33-1267-4be9-b8ee-6a5040190118 1/17/2019, 8:25 PM View bp-ade3da73-82b7-4d97-8a5a-ce98e1170923 9/23/2017, 10:54 AM View bp-0c4a028e-9211-4d7a-bb93-201862170217 2/17/2017, 5:19 AM View bp-8f645760-fc46-4ade-81c8-61ff32150809 8/9/2015, 2:11 PM View

more options

All of the reports are too old to be of any help


bp-719246c3-ec77-4253-adcd-f77d90190118 Signature: hang | MsgWaitForMultipleObjects | F_1152915508

CrashTime Sun, 02 Jul 2017 12:34:42 GMT +++++++++++++++++++++++++++++++++++++ bp-cb262e01-8723-4cae-a44d-7e5930190118 Signature: hang | MsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | npswf32_21_0_0_242.dll

CrashTime Thu, 02 Jun 2016 20:22:33 GMT ++++++++++++++++++++++++++++++++++++ bp-513d5b9f-6bd9-488c-95d3-d92ed0190118 Signature: hang | MsgWaitForMultipleObjects | nppdf32.dll | xul.dll | plugin-container.exe@0xe37a

CrashTime Thu, 05 Jan 2017 00:57:53 GMT +++++++++++++++++++++++++++++++++++ bp-f94a00cd-b3d3-4051-8cc2-5c5900190118 Signature: hang | NtUserTrackPopupMenuEx | TrackPopupMenu

CrashTime Fri, 09 Oct 2015 09:47:05 GMT ++++++++++++++++++++++++++++++++++++++ bp-09720ea3-e35e-466d-a798-d35980190118 Signature: IPCError-browser | ShutDownKill

CrashTime Sun, 02 Apr 2017 23:31:41 GMT