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Firefox doesn't work on a school network, but Chrome does work on a school network.

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On my school network, firefox doesn't load anything. But chrome will load fine.

On chrome, there's a pop-up for you to sign in with your username and password. Nothing will load until you do this.

On firefox, it won't load and the pop-up doesn't seem work. Both chrome and firefox work fine on normal networks.

Thanks for your help :)

On my school network, firefox doesn't load anything. But chrome will load fine. On chrome, there's a pop-up for you to sign in with your username and password. Nothing will load until you do this. On firefox, it won't load and the pop-up doesn't seem work. Both chrome and firefox work fine on normal networks. Thanks for your help :)

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Contact the schools IT;

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}