Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Since the last update, many messages freeze while trying to send and become "not responding"

  • 5 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi christ1

more options

Since the last program upgrade, I am often having trouble sending messages. When looking up the smtp the message freezes and there is an error message saying the program is not responding. Yes, the smtp settings are correct and no, it does not happen with every message. This last time the whole program, not just the sending, quit responding.

Since the last program upgrade, I am often having trouble sending messages. When looking up the smtp the message freezes and there is an error message saying the program is not responding. Yes, the smtp settings are correct and no, it does not happen with every message. This last time the whole program, not just the sending, quit responding.

Giải pháp được chọn

In case the 'Not responding' issue pops up again:

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (5)

more options
more options

No, the problem didn't go away and in fact, it got worse. The original problem is primarily when I reply. In safe mode I cannot send at all. Instead, I get a message saying there's a problem with the server. I also cannot save a messages as a draft.

more options

The key is: start Windows in safe mode with networking enabled.

more options

Sorry, I didn't see that. However, after I restarted in normal mode there have been two changes: First and most importantly, I have been able to reply successfully. Second, a "reply to sender only" box isn't present. That is not a problem, just a change.

more options

Giải pháp được chọn

In case the 'Not responding' issue pops up again:

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird