I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.

7 năm trước

08:31, 27/01/2017

I am unable up upload emails from provider after recent thunderbird update. I changed to port for sending emails and I can send but not receive.

Check the Norton firewall component is set to allow Thunderbird version 45.6 That is the most common cause of issues on updates to Thunderbird.

👍 1

Answer 1 · 2017-01-27 08:31:51

Matt

12:25, 27/01/2017

What anti virus? What mail provider?

Answer 2 · 2017-01-27 08:31:51

14:25, 27/01/2017

Matt, Nortons. Dodo.

Answer 3 · 2017-01-27 08:31:51

10:53, 28/01/2017

Check the Norton firewall component is set to allow Thunderbird version 45.6 That is the most common cause of issues on updates to Thunderbird.

Answer 4 · 2017-01-27 08:31:51

13:20, 29/01/2017

Thanks Matt, This fixed our problem. Appreciate your time and efforts in this matter!