From TB: File / New / Existing Mail Account / enter the requested account data. 1. The email server is not found. 2. The email server URL is incomplete, so I corrected the URL. Logins.json has the correct URL for IMAP and SMTP. 3. Run the re-test and all looks good. Ports are correct, security is proper, and the email server is found. 4. Click the DONE button and a verification of the user password is attempted. The password has never been changed. Also, this message is displayed, and the password verify attempt never times out. [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no] How can I fix this error, please? Thank you for your assistance...Rick