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if a file is attached - recipient receives it but TB says message not sent

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if a file is attached - recipient receives it but TB says message not sent and message window does not close. Message does not appear in sent messages folder.

if a file is attached - recipient receives it but TB says message not sent and message window does not close. Message does not appear in sent messages folder.

Giải pháp được chọn

thanks a lot. now I cat know my messages have been sent. I landed 5 identical messages with large enclosures in an unfortunate friend's inbox last week.

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What is the exact error message?

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thanks for your reply - there is no error message. The progress bar advances to 100% then sticks there. If I close it - "sending message failed" comes up. If I leave it, I get the message "connection to server timed out, sending message failed". in either case, the recipient does get the message. This only happens to messages with attachments however small.

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thanks for your reply - there is no error message. The progress bar advances to 100% then sticks there. If I close it - "sending message failed" comes up. If I leave it, I get the message "connection to server timed out, sending message failed". in either case, the recipient does get the message. This only happens to messages with attachments however small.

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thank you - in safe mode the message is sent normally but when the computer is started normally it is still there. I should add the problem only started a week ago. Before that I had been using Thunderbird for years with no problem.

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That points to anti-virus software as the culprit. In your anti-virus software create an exception for the Thunderbird profile folder, so that it will not be scanned by your anti-virus real-time scanner. For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Also, don't let your anti-virus software scan incoming and outgoing messages. And don't let it scan attachments.

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Giải pháp được chọn

thanks a lot. now I cat know my messages have been sent. I landed 5 identical messages with large enclosures in an unfortunate friend's inbox last week.