Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I restored some deleted messages from Trash, but they all don't show up in the original folder.

  • 3 trả lời
  • 3 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi Mehsab

more options

I accidentally set the retention policy to 30 days for the wrong folder which deleted over 1000 messages. I found the messages in the Trash and moved them back to the original folder, but they all didn't show up. I immediately made a copy of the folder file in my profile, and if I examine that file, I can see the missing messages. I've tried rebuilding the associated .msf file and deleting the .msf file, but the messages do not show up. How can I restore access to these messages in Thunderbird? Will rebuilding the Global Data index fix this?

I accidentally set the retention policy to 30 days for the wrong folder which deleted over 1000 messages. I found the messages in the Trash and moved them back to the original folder, but they all didn't show up. I immediately made a copy of the folder file in my profile, and if I examine that file, I can see the missing messages. I've tried rebuilding the associated .msf file and deleting the .msf file, but the messages do not show up. How can I restore access to these messages in Thunderbird? Will rebuilding the Global Data index fix this?

Giải pháp được chọn

If anyone is interested, I was able to restore the missing files by editing the X-Mozilla-Status codes in the folder file. The 0x0008 bit flags each deleted message. I was able to do a global find/replace for every code containing this bit in Notepad to get Thunderbird to re-index the deleted messages. Of course, you'll want to do this on a copy of the affected folder file and keep a backup while you're making the changes, just in case. Oh, and DON'T compact your messages until you make sure this has worked.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (3)

more options
I found the messages in the Trash and moved them back to the original folder

Is the 'original folder' a local one or on an IMAP server?

more options

These are local folders. If I open the folder file using Notepad I can see the missing messages. I'm looking for a way to re-index this folder so that I can see all of the messages in Thunderbird again.

more options

Giải pháp được chọn

If anyone is interested, I was able to restore the missing files by editing the X-Mozilla-Status codes in the folder file. The 0x0008 bit flags each deleted message. I was able to do a global find/replace for every code containing this bit in Notepad to get Thunderbird to re-index the deleted messages. Of course, you'll want to do this on a copy of the affected folder file and keep a backup while you're making the changes, just in case. Oh, and DON'T compact your messages until you make sure this has worked.