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Restore Defalts not working

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I lost all bookmarks when Firefox updated--apparently without my permission. The Restore Defaults in "customiz" is frozen. My toolbars are gone and Show/Hide Toolbars" in customize is frozen. I have no toolbars and zero bookmarks. Old Firefox Data was saved to my computer when the unauthorized Firefox update occurred -- so they are there -- I just can't restore them or access them. And I'd like my toolbars back.

I lost all bookmarks when Firefox updated--apparently without my permission. The Restore Defaults in "customiz" is frozen. My toolbars are gone and Show/Hide Toolbars" in customize is frozen. I have no toolbars and zero bookmarks. Old Firefox Data was saved to my computer when the unauthorized Firefox update occurred -- so they are there -- I just can't restore them or access them. And I'd like my toolbars back.

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This may happen on really old versions. Are you sure you actually updated? You are still on Firefox 32.0 which could be a problem.

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You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can try to restore the bookmarks from a JSON backup in the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.

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These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences