Firefox does work with Netflix. Try typing about:addons into your address bar, then going to Plugins, then enable Silverlight, does that work?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

• Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

• Do not click the Reset button on the Safe mode start window or otherwise make changes.

• https://support.mozilla.org/kb/Safe+Mode
• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Thanks for your help....it worked

thanks so much for your help...it solved the problem

Can you tell what solved your problem?

Your plugins list seems to show the Silverlight plugin (5.1.10411.0).

Didn't that plugin work properly?

Hi, The problem was solved when I cleared the cookies for Netflix....Netflix has been having lots their own technical troubles since Christmas Eve day...clearing the cookies for Netflix seems to get me back onlime with them. thanks so much, Happy New Year to you all.