تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

User name or password not recognised

  • 2 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ vwkompak

more options

I have installed Thunderbird on a new computer and successfully set up one of my email accounts. When I try to set up another account, I get a message saying user name or password not recognised. I can get into this account using the BT webmail and thus know I have the correct password. Any ideas?

I have installed Thunderbird on a new computer and successfully set up one of my email accounts. When I try to set up another account, I get a message saying user name or password not recognised. I can get into this account using the BT webmail and thus know I have the correct password. Any ideas?

منتخب شدہ حل

تمام جوابات (2)

more options

Are you sure to have entered your full email address for the username, and all other settings are like they are on this page?

Also, did you check this page and could there be an additional setting in your webmail interface to enable remote access by an email client (either POP or IMAP) that is not mentioned there?

more options

منتخب شدہ حل

Sorted now, thanks