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unresponsive script mail-msktbird_3.js - TB hangs (McAfee addon installed)

  • 2 جواب دیں
  • 18 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Wayne Mery

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When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message:

Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566

After several minutes it frees up for a while and then fails again.


Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find: C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221

It's the only file in there, so perhaps McAfee has mis-attributed it.

Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

When starting Thunderbird (45.2.0) under Windows 8.1, after a few seconds TBird hangs with the message: Warning: Unresponsive script: A script on the page may be busy, or it may have stopped responding..... Script: chrome://msktbird/content/mail-msktbird_3.js:566 After several minutes it frees up for a while and then fails again. Obviously "chrome" is a misnomer, and if I look for a near match on the PC, I find: C:\Program Files\McAfee\MSK\chrome\msktbird_3.jar - 9th June 2015, size 20,221 It's the only file in there, so perhaps McAfee has mis-attributed it. Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

Wayne Mery کی جانب سے میں ترمیمکی گئ

منتخب شدہ حل

barringd,

Hey, did you situation improve??

We cannot tell unless you tell us.

Thanks Wayne

اس جواب کو سیاق و سباق میں پڑھیں 👍 2

تمام جوابات (2)

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barringd said

Anyway I started a case with McAfee and they cannot find anything wrong. "Contact supplier" was all they could say.. They did try - re-installing etc. - but no difference.

Someone there is probably playing dumb.

Does disabling McAfee at tools | addons | extensions help? (please tell us)

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منتخب شدہ حل

barringd,

Hey, did you situation improve??

We cannot tell unless you tell us.

Thanks Wayne