Hi Bharathidasan,

The latest Firefox version removes the Add-on bar entirely and just adds Add-on buttons to your taskbar. If you wish to restore the Add-on bar, simply see How do I restore the Add-on Bar? link.

Here's the link to the Classic Theme Restorer

i have installed "classic theme restorer" - as advised by firefox support here.

now there is a new issue: installing this extension brought back the firefox button in the top-left corner. but at the same time, this extension removes/hides the new menu button on the right side of the toolbar.

using the customization screen i am able to put the button back on the toolbar, but pressing this button has no effect.

and here is the punchline: since firefox support team is listing this extension as the one and only possible solution to several hundred thousand user complaints, this is now a FULLY SUPPORTED BY MOZILLA FEATURE/PRODUCT.

you cant win both cases: 1) either you stop recommending this extension and replace all such instances with a simpler "unsupported feature" for all forum questions. at least this way your users will know to look for a new browser. 2) actually fix the feature in your product to work as the users desire.