Firefox crashes as soon as it opens. these are the reports: Crash ID: bp-5ed3d662-5653-4f04-880a-56a632140228 Crash ID: bp-730a481c-8c68-4427-932d-5113c2140228
This just started last night..everytime I open firefox it crashes right away. I tried to open it in safe mode and it just freezes..some of the crash ID's are
Crash ID: bp-5fdb0c4b-3774-4315-89c8-da94f2140228
Crash ID: bp-5ed3d662-5653-4f04-880a-56a632140228
Crash ID: bp-eafe940b-4380-44cf-892f-9ead72140227
If I need to delete and reinstall it will I lose all my saved websites? I have hundreds from years now..it would be awful to lose them all..
Усі відповіді (2)
hello arielaisawesome, this is a crash which seems to get fixed in the next version of firefox. please download firefox beta from https://www.mozilla.org/firefox/beta/ & install it on top of your current installation (this won't affect your bookmarks or any other personal data).
Note that installing a Firefox Beta release will put you on the Beta update channel, so do not forget to install the regular Firefox 28.0 version once it gets released.
The Beta version usually gets updates twice a week.
Always make sure not to remove personal data in case you decide to uninstall Firefox.