Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

adware

  • 3 відповіді
  • 3 мають цю проблему
  • 1 перегляд
  • Остання відповідь від n8ndrake

more options

I recently got some adware from a cnet download and did my best to uninstall it (including an old version of FF that was auto-installed). Afterward, when restarting Firefox, the ads were gone, but I noticed some icons that flash at the bottom of the browser that I've never seen before and then disappear. I don't restart often, so this may be normal, but I wanted to make sure this wasn't a remnant of the adware.

Here's a screenshot of what I see: http://s3.postimg.org/u3k9umd01/image.jpg

If you can't see the image, it has dark gray icons of: back,forward,stop,refresh,home,etc.

I recently got some adware from a cnet download and did my best to uninstall it (including an old version of FF that was auto-installed). Afterward, when restarting Firefox, the ads were gone, but I noticed some icons that flash at the bottom of the browser that I've never seen before and then disappear. I don't restart often, so this may be normal, but I wanted to make sure this wasn't a remnant of the adware. Here's a screenshot of what I see: http://s3.postimg.org/u3k9umd01/image.jpg If you can't see the image, it has dark gray icons of: back,forward,stop,refresh,home,etc.

Обране рішення

That is probably caused by b0rked extension or one with a slight incompatibility, which is sitting on the Add-on bar in that postion.


Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

Читати цю відповідь у контексті 👍 1

Усі відповіді (3)

more options

Вибране рішення

That is probably caused by b0rked extension or one with a slight incompatibility, which is sitting on the Add-on bar in that postion.


Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

more options

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs each time you start Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

more options

Thanks the-edmeister it was Adblock Plus (2.5.1) causing it, which I've willingly installed on my system, so I guess it's nothing to worry about and I've just never noticed it before.

Thank you too, cor-el, for your reply!