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Yesterday I went to see what addons needed to be updated. It did search and showed me a couple of shockwave that needed updating. When I said go ahead and updat

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Yesterday I went to see what addons needed to be updated. It did search and showed me a couple of shockwave that needed updating. When I said go ahead and update it just going back to the main page. nothing happened and I cant remember which shockwaves they were because now when I go to my add-on manager, it just sits there are searchs (the circle is going around) it will do this for hours. HELP what is wrong? I know I have some problem with video because when I watch one, the talking is off from the way they move their mouth, I think it's too slow. What to do? I am pretty computer literate, but when I see 'reset firefox' and all the hassles that come with that, I am at a loss. ANYONE OUT THERE KNOW HOW TO FIX THIS?

Yesterday I went to see what addons needed to be updated. It did search and showed me a couple of shockwave that needed updating. When I said go ahead and update it just going back to the main page. nothing happened and I cant remember which shockwaves they were because now when I go to my add-on manager, it just sits there are searchs (the circle is going around) it will do this for hours. HELP what is wrong? I know I have some problem with video because when I watch one, the talking is off from the way they move their mouth, I think it's too slow. What to do? I am pretty computer literate, but when I see 'reset firefox' and all the hassles that come with that, I am at a loss. ANYONE OUT THERE KNOW HOW TO FIX THIS?

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Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 12.0 r0
  2. Shockwave Flash 11.7 r700

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

If the "Get Extensions" tab is selected when you open the Add-ons page (about:addons) then go to one of the other tabs (Extensions or Plugins).