We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

WHen I start Firefox, an video download from facebook automatically downloads to my desktop. How do I stop this?

wavrnr10
wavrnr10
more options

I watched a video on facebook and tried to save it to my desktop. The file showed up as 0bytes and named facebook.mp4. then it repeats and downloads every time I start Firefox. It will download the file with the same results. How can I stop this action from taking place every time I start Firefox.

I watched a video on facebook and tried to save it to my desktop. The file showed up as 0bytes and named facebook.mp4. then it repeats and downloads every time I start Firefox. It will download the file with the same results. How can I stop this action from taking place every time I start Firefox.

Усі відповіді (2)

kobe
kobe
more options

Maybe your home-page is pointed to that file? Change the home-page to "about:home" by going to the Firefox Menu>Options>General>Home Page and set it to "about:home"

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I noticed your system information lists a couple different downloaders. You might check whether there is a way to clear any queue of pending downloads in those add-ons. Perhaps try the Options button for each extension on the following screen, or whatever other dialogs they use.

orange Firefox button (or Tools menu) > Add-ons > Extensions category