We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Cannot insert photos into emails

  • 1 відповідь
  • 1 має цю проблему
  • 18 переглядів
  • Остання відповідь від GrammieRee

more options

Ever since updating Thunderbird to version 80.0b1 (which says 32bit even though my computer is 64bit) I have been unable to insert images into emails. I have checked to make sure I have it set NOT to use Alternate Text. But when I insert the image, all that shows is a white box. If I wait a bit I will get an error message that says: "Unable to save your message as draft. There was an error attaching (name of image file). Please check that you have access to the file." The image is a photo I have saved on my desktop. Doesn't matter which image I try to insert, I get the same results. Only way I can send an image is to attach it. Can someone PLEASE help me get this straightened out? Thanks so much! ~ Marie ~

Ever since updating Thunderbird to version 80.0b1 (which says 32bit even though my computer is 64bit) I have been unable to insert images into emails. I have checked to make sure I have it set NOT to use Alternate Text. But when I insert the image, all that shows is a white box. If I wait a bit I will get an error message that says: "Unable to save your message as draft. There was an error attaching (name of image file). Please check that you have access to the file." The image is a photo I have saved on my desktop. Doesn't matter which image I try to insert, I get the same results. Only way I can send an image is to attach it. Can someone PLEASE help me get this straightened out? Thanks so much! ~ Marie ~

Усі відповіді (1)

more options

Also just found out that an image in an email I received has turned to a white box and is giving the same error message when I try to reply to that email!