We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

one of my computers with firefox 67 won't display amazon's past years orders. It just shows 2019. My other computer works fine. Need help.

  • 3 відповіді
  • 1 має цю проблему
  • 3 перегляди
  • Остання відповідь від FredMcD

more options

one of my computers with firefox 67 won't display amazon's past years orders. It just shows 2019. My other computer works fine. Need help.

one of my computers with firefox 67 won't display amazon's past years orders. It just shows 2019. My other computer works fine. Need help.

Обране рішення

I found that my cookies file was corrupted but luckily I had a good one from my other computer and it solved my problems. I always keep a backup of my files in the profile directory but in this case I backed up a bad file before I knew it. I'll be much more careful in the future. Always good to keep backup files so if I had to go to the refresh option I could load my backup files and all settings would be restored. I also backup my computers once a week with a program from macrium.com called reflect. 20 minutes to completely back up your hard drive and about 5 minutes to restore it in case of a virus or a hard drive crash. Well worth the money and the customer support is fantastic. I would mark this as solved but I can't find a solved button to click on. Just an area to add a new message.

Читати цю відповідь у контексті 👍 1

Усі відповіді (3)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Вибране рішення

I found that my cookies file was corrupted but luckily I had a good one from my other computer and it solved my problems. I always keep a backup of my files in the profile directory but in this case I backed up a bad file before I knew it. I'll be much more careful in the future. Always good to keep backup files so if I had to go to the refresh option I could load my backup files and all settings would be restored. I also backup my computers once a week with a program from macrium.com called reflect. 20 minutes to completely back up your hard drive and about 5 minutes to restore it in case of a virus or a hard drive crash. Well worth the money and the customer support is fantastic. I would mark this as solved but I can't find a solved button to click on. Just an area to add a new message.

Змінено Tom

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.