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The URL bar can also be used for a search engine, but when I search something a page pops up reading "The URL is not valid."

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When I click on the URL bar it says to insert address or search, yet when I search it says the URL is not valid, which is obvious because I didn't put in a URL, I searched something. I never installed an add on or anything. It just quit working one time and hasn't worked since.

When I click on the URL bar it says to insert address or search, yet when I search it says the URL is not valid, which is obvious because I didn't put in a URL, I searched something. I never installed an add on or anything. It just quit working one time and hasn't worked since.

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Does it happen to all the search words or particular words?

It may be a malware issue too.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.