letters displayed instead of play button video player on my mac
video player controls such as play, volume, pause etc. appear as one letter e.g pause displays > ... speaker volume symbol displays b see attached image.
hope you can assist
thanks in anticipation Adrian Firefox Fan
Tüm Yanıtlar (3)
Is this with many websites, some, a few?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Thank you for your speedy reply ...
This problem is occuring on only the one sites at present ...https://www.nrl.com/. This site works fine in Safari and Chrome
I have actioned all of your recommendations and the problem still exists ?
Regards Adrian
Special icons are usually supplied by an icon font that is downloaded from the server (@font-face) You may see little boxes with the hex code of the character if you do not have a font installed that covers this Unicode range.
You can check gfx.downloadable_fonts.enabled on the about:config page and make sure it is set to true (if necessary double-click the line to toggle its value to true).
The website uses this special font for the videoplayer:
@font-face { font-family: videoplayer; src: url("public/d14810f2fa89c51ca63f74ac26bdf92b.woff2") format("woff2"), url("public/1447d74dea469a11f47d9fa37e339312.woff") format("woff"); font-style: normal; font-weight: 400; }
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking