Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Sent mail folder reporting file size issue

  • 4 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 29 gösterim
  • Son yanıtı yazan: Martin

more options

Hi - since ca one month I'm having issues with Thunderbird on one of our co-workers PC. She was using POP3 account and not deleting any e-mails. Today we've cleaned the folders up moving the Sent mail folder content to archive (19.000 mails to 4.000 mails from last year). When I however want to move some e-mail to Sent folder I get the notification that the Sent folder is full and cannot contain anymore news. For creating space you can delete some e-mails and do the maintenance of the folder. (free translaiton from Czech). Could you please tell me what is the size limit or what can I do to be able to use the Sent mail folder? Thanks

PS: I'm adding the Thunderbird TechInfo in the attachment.

Hi - since ca one month I'm having issues with Thunderbird on one of our co-workers PC. She was using POP3 account and not deleting any e-mails. Today we've cleaned the folders up moving the Sent mail folder content to archive (19.000 mails to 4.000 mails from last year). When I however want to move some e-mail to Sent folder I get the notification that the Sent folder is full and cannot contain anymore news. For creating space you can delete some e-mails and do the maintenance of the folder. (free translaiton from Czech). Could you please tell me what is the size limit or what can I do to be able to use the Sent mail folder? Thanks PS: I'm adding the Thunderbird TechInfo in the attachment.

Seçilen çözüm

Hello Bruce - I probably stated it wrong. The problem was, that I wasn't able to move any mail into the Sent folder. Afterwards I realized, that it's still saying it has 4GB size (even after emptying it and reindexing). I googled for the 4GB problem and I found the solution. I had to move the mails inside the folder to another one, delete the file under the profile folder and let Thunderbird create a new one. Than I moved the messages back and - tada - it had 144MB instead of 4GB and it's working again. Thanks anyway for your reply.

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (4)

more options

You cannot move the Sent folder itself, just the contents inside it. I hope that's what you meant.

You probably just need to "Compact Folders" for that account. It would be a good idea to empty the Trash also.

Select a folder under that e-mail address on the left. It doesn't matter which folder, just that the focus is on that account.

Then: Thunderbird Menu: File: Empty Trash Then: Thunderbird Menu: File: Compact Folders

more options

Seçilen çözüm

Hello Bruce - I probably stated it wrong. The problem was, that I wasn't able to move any mail into the Sent folder. Afterwards I realized, that it's still saying it has 4GB size (even after emptying it and reindexing). I googled for the 4GB problem and I found the solution. I had to move the mails inside the folder to another one, delete the file under the profile folder and let Thunderbird create a new one. Than I moved the messages back and - tada - it had 144MB instead of 4GB and it's working again. Thanks anyway for your reply.

more options

tkimitkiy said

Hello Bruce - I probably stated it wrong. The problem was, that I wasn't able to move any mail into the Sent folder. Afterwards I realized, that it's still saying it has 4GB size (even after emptying it and reindexing). I googled for the 4GB problem and I found the solution. I had to move the mails inside the folder to another one, delete the file under the profile folder and let Thunderbird create a new one. Than I moved the messages back and - tada - it had 144MB instead of 4GB and it's working again. Thanks anyway for your reply.

Compact from the file menu would have offered a solution with no files requiring manual deletion.

more options

Hi Matt - unluckilly it didn't. That was the first thing I was trying to do (even like 3-5 times) but no luck in there.