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Instead of my default home page, Firefox logs onto a search screen ("Mysearchdial Search" with popup ads.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

alicemorrow
alicemorrow
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1) Is "Mysearchdial" part of your system, or have I been hijacked? 2)Why doesn't Firefox open on the local website that I have set as my homepage several times? 3) Why aren't popups blocked on the same websites that Internet Explorer blocked popups on my old PC? 

New PC has Win8.
1) Is "Mysearchdial" part of your system, or have I been hijacked? 2)Why doesn't Firefox open on the local website that I have set as my homepage several times? 3) Why aren't popups blocked on the same websites that Internet Explorer blocked popups on my old PC? New PC has Win8.

All Replies (1)

philipp
philipp
  • Moderator
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hello alicemorrow, this adware is certainly not something that is coming from mozilla. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Remove a toolbar that has taken over your Firefox search or home page