We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I create master password where I neglected to do so on installation?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Upon installation, I was unaware that a master password had to be created. Now, I cannot create one because I have no existing master password and the software will not accept my entry.

Upon installation, I was unaware that a master password had to be created. Now, I cannot create one because I have no existing master password and the software will not accept my entry.

All Replies (2)

more options

You should be able to set it at any time. The help article (Use a Primary Password to protect stored logins and passwords) shows "(not set)" for the current password when first setting it up. When you open that dialog on your Firefox, it behaves as though you already set a password? That's odd... not sure what could cause that. Hopefully someone else will have a suggestion that doesn't involve losing your existing passwords.

more options

See http://kb.mozillazine.org/Master_password

You haven't enabled FIPS mode by any chance?

If you have then the only way to recover is to delete the signons.sqlite and key3.db files in the Firefox profile folder.