Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Restoring lost tabs after a Refresh

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

jane.alexandra.kessler
jane.alexandra.kessler
more options

I'm using Firefox as my browser, on a desktop Mac (OS). Please write out any possible solutions to my problem with as much detail as possible, step-by-step. (I'm recovering from a concussion, and at least for now, I need instructions to be very detailed. Thanks.)

I did a Refresh. (I've never done a Refresh before.) In the past, my tabs would be automatically restored if I quit and then re-opened Firefox. I assumed this would happen after the Refresh. My tabs did not get restored, and Restore Previous Session (in History) is greyed out. Same when I click on the button that looks like three horizontal lines, at the top right-hand corner of the menu bar. When I went to the Restore Tabs page that comes up when you re-open Firefox, the box that usually shows the tabs from the previous session was empty.

Please can someone help me get back the tabs I had just prior to doing the Refresh.

I'm using Firefox as my browser, on a desktop Mac (OS). Please write out any possible solutions to my problem with as much detail as possible, step-by-step. (I'm recovering from a concussion, and at least for now, I need instructions to be very detailed. Thanks.) I did a Refresh. (I've never done a Refresh before.) In the past, my tabs would be automatically restored if I quit and then re-opened Firefox. I assumed this would happen after the Refresh. My tabs did not get restored, and Restore Previous Session (in History) is greyed out. Same when I click on the button that looks like three horizontal lines, at the top right-hand corner of the menu bar. When I went to the Restore Tabs page that comes up when you re-open Firefox, the box that usually shows the tabs from the previous session was empty. Please can someone help me get back the tabs I had just prior to doing the Refresh.

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible