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Any latest info when Google Voice & latest FF version will work together?

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I am stuck with Firefox ESR 52.9.0 solely because Google has not upgraded the Google Voice plugin for Gmail to be compatible with the latest Firefox version. (I also like Google Voice's small, unobtrusive, compact dialer in the bottom corner of the screen that enables me to read and work on other things while connected to a call, not the big full sized screen of Google Hangouts.) I know I'm not the only person with this issue.

It is becoming increasingly problematic to use Firefox ESR v52.9.0 with several other websites, which do not fully function because the websites' webmasters have upgraded their sites to be compatible with the latest Firefox version, not FF ESR.

It is also an embarrassment to have to contact the various company webmasters to request they modify their websites to be backward compatible with Firefox ESR because only one app (Google Voice) is holding me back from upgrading to the latest Firefox. So far, the companies whose webmasters I've contacted have cheerfully complied, but how much worse will this get before Google upgrades Google Voice?

I'm writing my question to Mozilla because I cannot get Google to respond, and I thought I might have better luck with you. I've read somewhere that Firefox and Google have been collaborating to fix this issue with Google Voice. If you have any information when Google Voice will work with the latest and greatest Firefox version, please let me know. Thanks Using: Wiindows 7 SP1, all Windows updates applied; latest Google Voice plugin with FF ESR 52.9.0

I am stuck with Firefox ESR 52.9.0 solely because Google has not upgraded the Google Voice plugin for Gmail to be compatible with the latest Firefox version. (I also like Google Voice's small, unobtrusive, compact dialer in the bottom corner of the screen that enables me to read and work on other things while connected to a call, not the big full sized screen of Google Hangouts.) I know I'm not the only person with this issue. It is becoming increasingly problematic to use Firefox ESR v52.9.0 with several other websites, which do not fully function because the websites' webmasters have upgraded their sites to be compatible with the latest Firefox version, not FF ESR. It is also an embarrassment to have to contact the various company webmasters to request they modify their websites to be backward compatible with Firefox ESR because only one app (Google Voice) is holding me back from upgrading to the latest Firefox. So far, the companies whose webmasters I've contacted have cheerfully complied, but how much worse will this get before Google upgrades Google Voice? I'm writing my question to Mozilla because I cannot get Google to respond, and I thought I might have better luck with you. I've read somewhere that Firefox and Google have been collaborating to fix this issue with Google Voice. If you have any information when Google Voice will work with the latest and greatest Firefox version, please let me know. Thanks Using: Wiindows 7 SP1, all Windows updates applied; latest Google Voice plugin with FF ESR 52.9.0

Chosen solution

Firefox should store settings changes indefinitely. If you find that Firefox loses settings between the time you exit and start it up again, or at system startup, please see this article for possible explanations and solutions: How to fix preferences that won't save.

There are some privacy-related add-ons that could modify WebRTC settings. If in doubt, you can view, disable, and remove extensions on the Add-ons page, and that's often where you'll find their Options button. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Of course, if there are things you don't recognize, you may well want to disable them or ask for comments.

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Anything related to Google or Chrome or anything from Google will have to be directed to Google support. FF/Mozilla doesn't AFAIK interact or work with Google themselves. So let's leave Google support at google. If your having issue with one of Google software then Google is the one should contact for support on it. FF/Mozilla can't respond for Google these are two separate organizations.

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Google Voice on Hangouts or Fi? You don't need a plugin any more, but you do need to have WebRTC enabled in Firefox (this is enabled by default). Some users may have disabled it to prevent VPN "leaks"; the following thread has my recommended settings for VPN users:

https://www.reddit.com/r/firefox/comments/8hjh3h/google_voice_psa_if_you_have_been_recently_having/

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Thanks for the info. Will the changes you've suggested remain even after I close and reopen Firefox?

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Chosen Solution

Firefox should store settings changes indefinitely. If you find that Firefox loses settings between the time you exit and start it up again, or at system startup, please see this article for possible explanations and solutions: How to fix preferences that won't save.

There are some privacy-related add-ons that could modify WebRTC settings. If in doubt, you can view, disable, and remove extensions on the Add-ons page, and that's often where you'll find their Options button. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Of course, if there are things you don't recognize, you may well want to disable them or ask for comments.