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reCaptchas don't load correctly, I get an unsolveable image select recaptcha as opposed to the checkbox recaptcha, loads fine on Chrome

  • 5 replies
  • 5 have this problem
  • 1 view
  • Last reply by FredMcD

savethepigs
savethepigs
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Hi there!

I've run into some difficulty loading reCaptchas. I've tried on many different websites and none of them load correctly. Instead of the simple checkbox captcha, I get a captcha like the one in the picture. This is unsolvable because it doesn't display the verify button. I've tried starting in safe mode, disabling all my plug ins, clearing cache/cookies, changing websites from http to https and vice versa and disabling and then re-enabling javascript (yes it is currently enabled). I've been dealing with this problem for days and it is very annoying, especially when it works well on chrome. If you have any suggestions please respond.

Thank you!

Hi there! I've run into some difficulty loading reCaptchas. I've tried on many different websites and none of them load correctly. Instead of the simple checkbox captcha, I get a captcha like the one in the picture. This is unsolvable because it doesn't display the verify button. I've tried starting in safe mode, disabling all my plug ins, clearing cache/cookies, changing websites from http to https and vice versa and disabling and then re-enabling javascript (yes it is currently enabled). I've been dealing with this problem for days and it is very annoying, especially when it works well on chrome. If you have any suggestions please respond. Thank you!

Chosen solution

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 👍 1

All Replies (5)

savethepigs
savethepigs Question owner
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Woops, looks like the images didn't load

This is the captcha I'm getting

and this is what it looks like on chrome

FredMcD
FredMcD
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Chosen Solution

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 65 Release date October 20, 2015

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

savethepigs
savethepigs Question owner
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Java is fully up to date, so is flash. Hardware acceleration was already disabled, I double checked to be sure. I disabled protected mode but that didn't do anything. I can't imagine the graphics drive to be an issue if it worked fine on chrome but I checked anyway and they were all up to date. Thanks for trying but none of these worked.

savethepigs
savethepigs Question owner
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NVM my last post I updated my computer and it fixed the problem, thanks for the suggestion!

FredMcD
FredMcD
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That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.