Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 26 views
  • Last reply by yacobcajee

more options

Hello. I’ve been using Firefox ever since Mackeeper infiltrated Safari, but Firefox suddenly crashed this morning and won’t open.

Help!!!!

Hello. I’ve been using Firefox ever since Mackeeper infiltrated Safari, but Firefox suddenly crashed this morning and won’t open. Help!!!!

Chosen solution

hi yacobcajee, based on a lot of recent reports by other mac os x users, i'm just going to guess, that this might be caused by trusteer rapport. if you're a user of that program, please see if there's an update available for it or else keep it stopped/uninstalled for the moment.

https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Browser-wont-start/

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi yacobcajee, based on a lot of recent reports by other mac os x users, i'm just going to guess, that this might be caused by trusteer rapport. if you're a user of that program, please see if there's an update available for it or else keep it stopped/uninstalled for the moment.

https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Browser-wont-start/

more options

yacobcajee said

Hello. I’ve been using Firefox ever since Mackeeper infiltrated Safari, but Firefox suddenly crashed this morning and won’t open. Help!!!!

Thank you for your help, Philipp. All sorted now.