We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have transferred date using Windows easy transfer directions..but still don't see data within program? Do I have to enter account info first?

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by Gnospen

LauraLS
LauraLS
more options

Do I have to reenter account information after the easy transfer? I am not seeing any data 9contacts, setting,emails) within Thunderbird. The easy transfer report indicates the data did transfer.

Do I have to reenter account information after the easy transfer? I am not seeing any data 9contacts, setting,emails) within Thunderbird. The easy transfer report indicates the data did transfer.

Chosen solution

Great, if its solved, please mark it solved. Thanks

Read this answer in context 👍 1

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

in the start menu type %appdata%\Thunderbird \profiles.

Is your mail data there?

LauraLS
LauraLS Question owner
more options

LauraLS said

Do I have to reenter account information after the easy transfer? I am not seeing any data 9contacts, setting,emails) within Thunderbird. The easy transfer report indicates the data did transfer. </block I ended up using MOZBACK up program. It worked great. </blockquote>
LauraLS
LauraLS Question owner
more options

I ended up using the MOZBACKUP 1.5.2 beta program. it worked great...

Gnospen
Gnospen
more options

Chosen Solution

Great, if its solved, please mark it solved. Thanks