Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Installer starts, then quits, even as administrator? Deleted because of spyware. Any ideas?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

flipman57
flipman57
more options

I was getting garbage popups left and right of most websites. I use multiple browsers for various reasons. Had same problem with Chrome. Uninstalled, reinstalled, and they went away. With Mozilla, when I try to reinstall even as admin, the app opens in Task Manager for 2-3 seconds then shuts down. It never gives me the usual install choices. It seems clear to me that something is blocking the install.

I have shut off firewall and av software, no better. PS - I have same popup issue in IE which I rarely use.

Any ideas?

I was getting garbage popups left and right of most websites. I use multiple browsers for various reasons. Had same problem with Chrome. Uninstalled, reinstalled, and they went away. With Mozilla, when I try to reinstall even as admin, the app opens in Task Manager for 2-3 seconds then shuts down. It never gives me the usual install choices. It seems clear to me that something is blocking the install. I have shut off firewall and av software, no better. PS - I have same popup issue in IE which I rarely use. Any ideas?

การตอบกลับทั้งหมด (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you downloaded the installer with "stub" in the name, try using the "full" installer from the following page (scroll down to your language):

https://www.mozilla.org/firefox/all/

You may also want to do a little additional cleanup. To supplement your regular security software, this article lists tools that other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.