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Constant hanging and crashing of Flash on my iMac. tired everything recommened. don't know what to do now...?

  • 5 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย kobe

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Application Basics

       Name
       Firefox
       Version
       22.0
       User Agent
       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:22.0) Gecko/20100101 Firefox/22.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Troubleshooter
       1.1a
       true
       troubleshooter@mozilla.org
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size_cached_value
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20130618035212
       browser.startup.homepage_override.mstone
       22.0
       extensions.lastAppVersion
       22.0
       gfx.blacklist.direct2d
       3
       gfx.blacklist.layers.direct3d9
       3
       gfx.blacklist.webgl.msaa
       4
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       104858
       plugin.disable_full_page_plugin_for_types
       application/pdf
       plugin.importedState
       true
       plugin.state.flip4mac wmv plugin
       0
       plugin.state.silverlight
       0
       privacy.sanitize.migrateFx3Prefs
       true
 Graphics
       Device ID
       0x9488
       GPU Accelerated Windows
       1/1 OpenGL
       Vendor ID
       0x1002
       WebGL Renderer
       ATI Technologies Inc. -- ATI Radeon HD 4670 OpenGL Engine
       AzureCanvasBackend
       quartz
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       none
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       false
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.6
       4.9.6
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0
Application Basics Name Firefox Version 22.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:22.0) Gecko/20100101 Firefox/22.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Troubleshooter 1.1a true troubleshooter@mozilla.org Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130618035212 browser.startup.homepage_override.mstone 22.0 extensions.lastAppVersion 22.0 gfx.blacklist.direct2d 3 gfx.blacklist.layers.direct3d9 3 gfx.blacklist.webgl.msaa 4 network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 104858 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true plugin.state.flip4mac wmv plugin 0 plugin.state.silverlight 0 privacy.sanitize.migrateFx3Prefs true Graphics Device ID 0x9488 GPU Accelerated Windows 1/1 OpenGL Vendor ID 0x1002 WebGL Renderer ATI Technologies Inc. -- ATI Radeon HD 4670 OpenGL Engine AzureCanvasBackend quartz AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.6 4.9.6 NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSUTIL 3.14.3.0 3.14.3.0

การตอบกลับทั้งหมด (5)

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Yeah I tried that before and again right now just in case. Still hangs and crashes.

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browsing the web works fine but when I come in touch with most videos ...it hangs for several minutes and the reports a crash of Flash. I have upgraded and down graded. Neither worked. Tried turning off all plugins as well with no positive results.

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so its just Flash crashing? you may want to read this.

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Have you fixed your problem with the info i provided above?