ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

i pay charter for 100meg a sec.. after installing Firefox v20.0.1, now i get 3.5meg a sec.. What happened to my system?

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ThunderBoyDavid

more options

i am running Windows XP Home SP3. i had been using Firefox v4.0. i just didn't want to give it up. i finally decided to upgrade today (05.06.2013). i have been getting 100mb a sec through charter.com for the past year or so.. after i installed Firefox v20.0.1 and rebooted my system... i always reboot after installing new software... my internet connection has been downgraded to 3.5mb a sec. i have been testing it by going to speedtest.net and speedtest.charter.com. ....i called charter around 21:00... we went through the whole process.. powering down everything and unplugging everything... the speed never changed. The guy said that the modem looked good from his end. SO... something has been changed on my system... my system is not talking the way it should be... all the programs i have that access the internet are having the same problem... Please Help...!!!!!!!!!

i am running Windows XP Home SP3. i had been using Firefox v4.0. i just didn't want to give it up. i finally decided to upgrade today (05.06.2013). i have been getting 100mb a sec through charter.com for the past year or so.. after i installed Firefox v20.0.1 and rebooted my system... i always reboot after installing new software... my internet connection has been downgraded to 3.5mb a sec. i have been testing it by going to speedtest.net and speedtest.charter.com. ....i called charter around 21:00... we went through the whole process.. powering down everything and unplugging everything... the speed never changed. The guy said that the modem looked good from his end. SO... something has been changed on my system... my system is not talking the way it should be... all the programs i have that access the internet are having the same problem... Please Help...!!!!!!!!!

วิธีแก้ปัญหาที่เลือก

Such test site use the Flash plugin, so you can check for issues with this plugin.

  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options

To get things moving. One idea is It could be your software Firewall and or even antivirus interfering with the new Firefox .exe version as the old one was allowed before.

เปลี่ยนแปลงโดย James เมื่อ

more options

วิธีแก้ปัญหาที่เลือก

Such test site use the Flash plugin, so you can check for issues with this plugin.

  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Thanks Guys... i updated Flash and gave Outpost a good talking to... and now i'm getting 40meg a sec. Much better... it was killing me trying to download my torrents at 3.5meg a sec. ....All is better now. i was so angry i couldn't stop long enough to think straight. Thanks for coming to the rescue..!!! Later, ThunderBoyDavid