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retrieve sync with no key

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jsd504

jsd504
jsd504
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Hi. I installed Firefox Sync on a computer that I later reinstalled the operating system on and I do not have a computer or device to sync to. I would like to recover my sync data but do not want to generate a new recovery key and delete this data. I still have my password. What can I do?

Hi. I installed Firefox Sync on a computer that I later reinstalled the operating system on and I do not have a computer or device to sync to. I would like to recover my sync data but do not want to generate a new recovery key and delete this data. I still have my password. What can I do?

วิธีแก้ปัญหาที่เลือก

If you didn't save your Sync key there is unfortunately no way to get your Sync data back. Please note Sync is not for backups, only syncing between multiple devices. Do you have a backup of your hard drive before you wiped (always wise to do)

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การตอบกลับทั้งหมด (2)

user633449
user633449
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วิธีแก้ปัญหาที่เลือก

If you didn't save your Sync key there is unfortunately no way to get your Sync data back. Please note Sync is not for backups, only syncing between multiple devices. Do you have a backup of your hard drive before you wiped (always wise to do)

jsd504
jsd504 เจ้าของคำถาม
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I do not have a drive available with the data. Thank you for your answer. I happened to jump into Firefox sync without reviewing the documentation first. It's unfortunate when I do that!