ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 4 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย tomalan

more options

It starts and crashes. I can not even get into the safe mode I deleted the program and reloaded an older version, 4.01 and it works great. it wants to update and the it crashes all over again.

It starts and crashes. I can not even get into the safe mode I deleted the program and reloaded an older version, 4.01 and it works great. it wants to update and the it crashes all over again.

วิธีแก้ปัญหาที่เลือก

where did you find a 7.0 version? same problem here!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (4)

more options

Well I deleted version 8 and found version 7.0 and reloaded it and blocked downloading new updates. Everything works great. When Mozilla figures out what is happening to version 8, then i will upgrade. I like firefox and don't like spend over 1 1/2hrs trying to use the new brouser! !

more options

วิธีแก้ปัญหาที่เลือก

where did you find a 7.0 version? same problem here!

more options

Do you have Trusteer Rapport installed? If so, disable it.

   * Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
   * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport" 

For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport


Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.2 version of Roboform.
http://www.roboform.com/support/news

more options

Hi I downloaded the latest version of Roboform and then reinstalled version 8 and it worked! Thank you very much! Tom