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Suddenly I can't access the normal version of Facebook. Nothing looks right. I can't get messages or ... function. Why did this happen and how can I fix it?

  • 3 การตอบกลับ
  • 9 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Hasan

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Last night I logged out of FB and when I logged back in, Icould no longer see the normal page. I changed my Foxfire theme, and the page got a bit better. But still not useable. The text is all wrong sized, some bold, some not complete. Buffering never completes. I can't send messages, can't click on anything with results. My games are gone, my lists are gone. All that remains is my profile photos and a weird semblance of the top portion of my normal newsfeed page. I can't access the FB Help link. Nothing happens. Please see if you can help me.

Last night I logged out of FB and when I logged back in, Icould no longer see the normal page. I changed my Foxfire theme, and the page got a bit better. But still not useable. The text is all wrong sized, some bold, some not complete. Buffering never completes. I can't send messages, can't click on anything with results. My games are gone, my lists are gone. All that remains is my profile photos and a weird semblance of the top portion of my normal newsfeed page. I can't access the FB Help link. Nothing happens. Please see if you can help me.

การตอบกลับทั้งหมด (3)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks. I'll give it a try. To be honest, dealing with the safe mode stuff is a bit out of my comfort zone. But I suppose the worst I can do is ... better not think about that. LOL. Thanks again.

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Even if it is out of your comfort zone, you should try it to solve your problem. Also see this:

Problems using Facebook in Firefox

Check and tell if its working.