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a prgram called "my security shield keeps installing itself" i can't get rid of it

  • 2 การตอบกลับ
  • 56 คนมีปัญหานี้
  • 17 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sillymoy

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I recently installed Homestead Website software. As soon as the software was installed a program called "my security shield" keeps giving pop-ups that say viruses are trying to affect email lists, and everything else. I clicked on the button that said "remove viruses" expecting to get a window asking if i want to pay and download an anti virus program. What i get is an error page saying the program cannot gain access to the internet. I delete the program from my "all Programs" screen but can't find it in my list of programs when i go to add or remove programs in the control panel.

I recently installed Homestead Website software. As soon as the software was installed a program called "my security shield" keeps giving pop-ups that say viruses are trying to affect email lists, and everything else. I clicked on the button that said "remove viruses" expecting to get a window asking if i want to pay and download an anti virus program. What i get is an error page saying the program cannot gain access to the internet. I delete the program from my "all Programs" screen but can't find it in my list of programs when i go to add or remove programs in the control panel.

การตอบกลับทั้งหมด (2)

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That is a rogue anti-spyware program. For details on its removal see Remove My Security Shield (Uninstall Guide)

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Thank you TonyE, I found the removal guide that you gave to be very useful. I already had malwarebytes but I couldn't open it because of my security shield. I ran rkill and it stopped the virus then I ran malwarebytes. It found some viruses and prompted me to restart the computer. I did as it said but my security shield was still there. Then I found this page http://deletemalware.blogspot.com/2010/08/my-security-shield-removal-instructions.html and they said that I can use superantispyware or spyware doctor to remove my security shield. I ran full system scan with superantispyware. It reported some infections as well. And I think it removed the virus because the my security shield doesn't pop up any more.