We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I can't get into my Yahoo mail

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jonzn4SUSE

sbeedle
sbeedle
more options

I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now 

it says I have to go thru Google:  I have NO Google account & I can't get into my e=mail.


WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I 

CANNOT GET INTO MY E-MAIL???
I used to be able to open my Yahoo mail by clicking on the Mozilla icon, enter e-mail address & password. Now it says I have to go thru Google: I have NO Google account & I can't get into my e=mail. WHAT GOOD WILL IT DO TO E-MAIL ME WHEN I CANNOT GET INTO MY E-MAIL???

การตอบกลับทั้งหมด (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue. Let me see what happens when I log into my yahoo account.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Went to yahoo.com, clicked on email icon, signed in and it works. see screenshot

Does it happen with Firefox in Safe Mode?https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can also clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions