hello syedimran1,

In the Firefox address bar, type about:crashes and hit Enter. A page listing submitted crash reports (and unsubmitted crash reports, if any) will appear.

If you have recent, unsubmitted crash reports:Click the Submit button for each recent unsubmitted report and then reload the about:crashes page. You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum.

Then i will understand your issue

Thanks regards

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.