ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Need Bookmarks restored

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

I had to reset my password after reinstalling windows on my computer and lost all my bookmarks. I dont care about the passwords, I have those but not my bookmarks. I would like them restored please. Thank you

I had to reset my password after reinstalling windows on my computer and lost all my bookmarks. I dont care about the passwords, I have those but not my bookmarks. I would like them restored please. Thank you

การตอบกลับทั้งหมด (2)

more options

jtreibs said

I had to reset my password . . . .

If you are talking about sync;

Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

more options

Another member of the sync should still have your data.