ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

"Compact Folders" message is confusing

  • 7 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

more options

I'm using Thunderbird 87.0b3 (32 bit) on a 64 bit PC I recently deleted an email and saw the message:

“Compact Folders.     The messages you have deleted can be purged from disk. This operation will save you 202MB of disk space. Select the option below to let Thunderbird do this automatically without asking you.

[] Remove message deletions automatically and do not ask me. Proceed Cancel”

This message confused me. It was entitled “Compact Folders”, but then stated it would PURGE messages from my disc. Without ticking [] Remove message deletions automatically, I selected “Proceed”. I was very relieved to see that messages were compacted but none of my messages in “Trash” had been deleted.

I strongly suggest that this message should be rewritten to say: Compact folders. If you allow Thunderbird to compact your folders this operation will save xxx MB of disk space. Select the option below to let Thunderbird do this automatically without asking you. [] Compact folders automatically and do not ask me.

I'm using Thunderbird 87.0b3 (32 bit) on a 64 bit PC I recently deleted an email and saw the message: “Compact Folders. The messages you have deleted can be purged from disk. This operation will save you 202MB of disk space. Select the option below to let Thunderbird do this automatically without asking you. [] Remove message deletions automatically and do not ask me. Proceed Cancel” This message confused me. It was entitled “Compact Folders”, but then stated it would PURGE messages from my disc. Without ticking [] Remove message deletions automatically, I selected “Proceed”. I was very relieved to see that messages were compacted but none of my messages in “Trash” had been deleted. I strongly suggest that this message should be rewritten to say: Compact folders. If you allow Thunderbird to compact your folders this operation will save xxx MB of disk space. Select the option below to let Thunderbird do this automatically without asking you. [] Compact folders automatically and do not ask me.

วิธีแก้ปัญหาที่เลือก

My Chambers dictionary says that to purge means to remove impurities, to clear undesirable elements elements ...

This is exactly what Thunderbird is doing, even though it said compacting in earlier releases. Compacting may sound less alarming to non-technical users though.

... and compacting means compressing.

Thunderbird did never compress anything.

“The Messages you have deleted can be purged from the disk” means to me that the messages that I want to put into Trash can be obliterated completely from my computer hard drive and so will be irrecoverable.

This is true to some extend, but not in the way you seem to think it is. If you read the article and understood what's actually happening I suppose you wouldn't make that point.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (7)

more options

Compact and purge means essentially the same. It only purges messages from mail files you have deleted mor moved already. It certainly helps to understand why purging/compacting is necessary maintenance. https://thunderbirdtweaks.blogspot.com/2011/07/compacting-what-is-it-and-why-must-i-do.html

more options

Thank you christ1 for the link which explains compacting for Thunderbird. I disagree that compacting and purging have essentially the same meaning. My Chambers dictionary says that to purge means to remove impurities, to clear undesirable elements elements and compacting means compressing. “The Messages you have deleted can be purged from the disk” means to me that the messages that I want to put into Trash can be obliterated completely from my computer hard drive and so will be irrecoverable. I still strongly recommend that the wording is changed to be, “If you allow Thunderbird to compact your folders this operation will save xxx MB of disk space.”

more options

วิธีแก้ปัญหาที่เลือก

My Chambers dictionary says that to purge means to remove impurities, to clear undesirable elements elements ...

This is exactly what Thunderbird is doing, even though it said compacting in earlier releases. Compacting may sound less alarming to non-technical users though.

... and compacting means compressing.

Thunderbird did never compress anything.

“The Messages you have deleted can be purged from the disk” means to me that the messages that I want to put into Trash can be obliterated completely from my computer hard drive and so will be irrecoverable.

This is true to some extend, but not in the way you seem to think it is. If you read the article and understood what's actually happening I suppose you wouldn't make that point.

more options

Version 91 comes out in several weeks, in which the language of the compact dialog has been greatly improved. When you install version 91, if compact causes problems, please create a new support topic.

more options

On 15th August 2021 I saw a message from Thunderbird about compacting messages. The revised wording is a considerable help to a simple user. Thank you.

more options

Grrrrhwll said

On 15th August 2021 I saw a message from Thunderbird about compacting messages. The revised wording is a considerable help to a simple user. Thank you.

Thanks for the update

more options

Wayne Mery said

Grrrrhwll said

On 15th August 2021 I saw a message from Thunderbird about compacting messages. The revised wording is a considerable help to a simple user. Thank you.

Thanks for the update

Also, If you still have problems please post a new support request. And see https://support.mozilla.org/en-US/kb/compacting-folders which now explains it MUCH better.