We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

lost all my bookmarks

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

while i was doing something else, a new version of firefox asked to be installed. I closed the window but somehow it continued. I have a new version but all my bookmarks and bookmark tools etc are lost. I tried to follow the instructions from help, but it seems like the bookmarks have been deleted there is nothing in them. Are they stored anywhere in the computer and if so, how can I import them?

การตอบกลับทั้งหมด (2)

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.