Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกปิดและเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Thunderbird password manager doesn't work. SOLVED: Caused by Ccleaner

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 15 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

Rob
Rob
more options

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email.

Thank you in advance

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email. Thank you in advance

เปลี่ยนแปลงโดย Wayne Mery เมื่อ

วิธีแก้ปัญหาที่เลือก

Sorry, I forgot to get back here to mark this as solved. It was CCleaner that was screwing everything up. I found the problem by accident and corrected it. T-bird is working awesome again.

However, there is a trust issue with T-bird. A previous upgrade wiped out T-bird and I lost years worth of email that I really needed. Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost....almost makes me want to go back to incredimail (like that'll ever happen.) LOL

I thank you for your response. You have an awesome evening. Take care and above all else...stay safe.

Rob

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Rob, did you sort out your problem??

Rob
Rob เจ้าของคำถาม
more options

วิธีแก้ปัญหาที่เลือก

Sorry, I forgot to get back here to mark this as solved. It was CCleaner that was screwing everything up. I found the problem by accident and corrected it. T-bird is working awesome again.

However, there is a trust issue with T-bird. A previous upgrade wiped out T-bird and I lost years worth of email that I really needed. Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost....almost makes me want to go back to incredimail (like that'll ever happen.) LOL

I thank you for your response. You have an awesome evening. Take care and above all else...stay safe.

Rob

เปลี่ยนแปลงโดย Rob เมื่อ

Rob
Rob เจ้าของคำถาม
more options

I have no idea how to mark this solved. LOL

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost

I don't understand what this means. Please ask in a new question https://support.mozilla.org/en-US/questions/new/thunderbird