When Thunderbird can not access an account and gets a generic failure message from the server it assumes a password problem. so being asked to re enter your password i these days rarely the cause of the failure.

What is your situation with gmail? are you using two factor authentication and an app password for Thunderbird?

Do you have the less secure apps setting turned off? https://myaccount.google.com/lesssecureapps?pli=1 It should be turned on unless you are using oAuth as an authentication method in Thunderbird.

Thanks Matt, that seems to have cured the problem.

Allow less secure apps: ON but still get refusal to accept email account/password. Combo work perfect at Gmail post office.

Application Basics Name Thunderbird Version 52.9.1 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder (Local drive) Application Build ID 20180709124824 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles

@nodakman If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.

Thank you.

Okay, I'm registered, I see lots of assorted answers by don't see a method (option/link) to initiate a question.

How does on start a question thread in this forum?