ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox does not open Acrobat after downloading a file

  • 5 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

Although Acrobat is properly installed as an application in Firefox, each time Firefox downloads a PDF file, instead of opening the file, I get a pop up box asking me whether or not to open the file.

The box labeled 'Do this Automatically' is blocked out.

What am I missing???? How do I fix this?????

Although Acrobat is properly installed as an application in Firefox, each time Firefox downloads a PDF file, instead of opening the file, I get a pop up box asking me whether or not to open the file. The box labeled 'Do this Automatically' is blocked out. What am I missing???? How do I fix this?????

การตอบกลับทั้งหมด (5)

more options
more options

This does not solve my problem. Please see the image capture.

more options

Hi Wmbiird, the problem is that the server is sending a non-specific content type. Instead of specifying application/pdf it is sending application/octet-stream which is a generic content type that Firefox won't associate with a standard action, even if you tell it to do so.

(See attached screenshot.)

You might wonder why the site is using a non-specific content type when every webmaster knows how to identify a PDF, and the most likely explanation is that the site wants to force a download dialog, bypassing the behavior of showing a PDF in a tab.

Edit: There's a discussion of this content type here: https://developer.mozilla.org/docs/Web/HTTP/Basics_of_HTTP/MIME_types#Important_MIME_types_for_Web_developers

เปลี่ยนแปลงโดย jscher2000 - Support Volunteer เมื่อ

more options

jscher2000:

Thanks for your reply. I read the link and the attachment and the explanation is above my pay grade. Why there is this difference is totally beyond me. As Firefox recognizes the file is a PDF, why should the response be different?

I initiated the download by clicking on a link.

more options

If you're asking why Firefox doesn't just disregard the unhelpful content-type information and base its behavior on the file extension, I don't know the original reasoning, but it has always been that way. In another thread today, the server was sending a .png image file with the content type text/plain, so Firefox suggested opening it in Notepad. Webmasters are supposed to do things right.