ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย philipp

more options

Crash ID: bp-1d1683f8-b690-4b64-a45b-f71751170922 Windows informed me via a message on my screen that there were updates that needed to be installed. I'm running Windows 10, Creators edition. After the update Firefox won't start at all. The crash reporter comes up every time. Edge seems to be screwed up too. I can use IE though. Help!

Crash ID: bp-1d1683f8-b690-4b64-a45b-f71751170922 Windows informed me via a message on my screen that there were updates that needed to be installed. I'm running Windows 10, Creators edition. After the update Firefox won't start at all. The crash reporter comes up every time. Edge seems to be screwed up too. I can use IE though. Help!

วิธีแก้ปัญหาที่เลือก

hi, your crash report shows a number of suspect external .dll files hooking into the browser process. next to the security software already in place, please run a scan with various security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

hi, your crash report shows a number of suspect external .dll files hooking into the browser process. next to the security software already in place, please run a scan with various security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.