Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I tried to fix repeated crashes of Adobe Flash using your instructions, but I still get the error message and no way to report the problem.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

Until the newest version of Adobe Flash - Flash 24 NPAPI - was released, I had no problem with the plug-in. Now, it simply won't play, and every solution I have tried will not resolve the issue. I have uninstalled and re-installed Flash, re-started my system twice, then re-started my entire Internet connection. I also disabled the plug-in, but now I can't even play a game I have installed on Facebook.

I have reported this to Adobe, but it has not helped me at all. They even proposed a solution that was just a page that did not give clear instructions to me.

So now I have to see if you can help on your end. Or do I just wait for version 52 to come out and try again?

Until the newest version of Adobe Flash - Flash 24 NPAPI - was released, I had no problem with the plug-in. Now, it simply won't play, and every solution I have tried will not resolve the issue. I have uninstalled and re-installed Flash, re-started my system twice, then re-started my entire Internet connection. I also disabled the plug-in, but now I can't even play a game I have installed on Facebook. I have reported this to Adobe, but it has not helped me at all. They even proposed a solution that was just a page that did not give clear instructions to me. So now I have to see if you can help on your end. Or do I just wait for version 52 to come out and try again?
ภาพหน้าจอที่แนบมา

การตอบกลับทั้งหมด (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: